> > From:
> > Sent: Jun 4, 2007 10:24:53 AM PDT
> > To:
> >
> > **** CUSTOMER CARE. ****
> > Topic: Pay-As-You-Go
> > Feedback: I am asking for your assistance in recharging my
> > account/phone... I purchased a $20 recharge from a Circle K store...
> > I was given a receipt.
> > Online, I attempted to refill my account with no success...recharging
> > via my Boost phone has been unsuccessful (I am told that the system is
> > busy)...and I called 888-BOOST-4U, and was disconnected...
> > Date Submitted: 6/4/2007
--- online@Sprint.com wrote:
> From online@Sprint.com Wed Jun 6 10:56:19 2007
> Pay-As-You-Go
> Date: Wed, 06 Jun 2007 10:56:19 -0700
>
> Thanks for contacting us through Boostmobile.com.
>
> We are sorry to hear that you are having trouble
> with your re-boost card.
> At any time, you can contact Boost Mobile customer
> care and we will look
> up the status of your card.
>
> If you have any other questions or concerns, please
> resubmit a new request
> on-line at www.boostmobile.com. Or you can give us a
> call at 1-888-BOOST-4-
> U (1-888-266-7848) and we’ll be happy to help you
> out.
>
> Thanks!
>
> Boost Mobile Customer Care
> To: online@Sprint.com
>
> Again, I was disconnected when I called...
> --- online@Sprint.com wrote:
> >
> > Thanks for contacting us through Boostmobile.com.
> >
> > We are sorry to hear that you are having trouble
> > with your re-boost card.
> > At any time, you can contact Boost Mobile customer
> > care and we will look
> > up the status of your card.
> >
> > If you have any other questions or concerns, please
> > resubmit a new request
> > on-line at www.boostmobile.com. Or you can give us a
> > call at 1-888-BOOST-4-
> > U (1-888-266-7848) and we’ll be happy to help you
> > out.
> >
> > Thanks!
> >
> > Boost Mobile Customer Care
The Circle K store I purchased the recharge from said that they regularly have this problem. The store called Boost, and THEN the recharge was applied to my account.
This isn't the first time I've had problems with Boost Customer Service...due to their accents, I assume their in India: I can't understand them, and they don't understand the problems I describe.
Keep in mind, Boost is affiliated with Nextel and Sprint...
